Full Circle Funerals

  • l_fb85003a0e05985e0e12553ce26ca6dc

Funeral Directors Category: Yorkshire & The Humber

Profile
Profile
Photos
Map
Reviews
Locations
  • Sarah Jones and David Billington are the business partners who founded Full Circle Funerals. Although, as their website says, Sarah and Dave are personal, professional and compassionate people first and funeral directors second.

    Full Circle Funerals is quite unlike any other funeral director business in the area. This is immediately apparent to anyone driving past any of their premises in Guiseley, Bramley and Harrogate– they look more like a classy interior design showrooms than funeral director premises, with large windows, warm and natural decor and a fresh, modern feel. The website is similarly bright and attractive in design and the whole look of the company reflects the intelligent and thoughtful approach that this young business is bringing to a traditionally staid and somber service.

    Sarah and Dave are supported by a small, close-knit team and together they have created a completely different type of funeral business serving families of Leeds, Bradford, Harrogate and Skipton and the surrounding areas. There are no assumptions here, nor acceptance of what ‘should’ be done when it comes to a funeral; the people at Full Circle Funerals are totally flexible and committed to giving clients as much support and involvement as each family wants or needs. They are really keen to show families the range of ideas, suggestions, products and styles that are available to help each client make the decisions that are right for them.

    Completely transparent in pricing, with an online estimator to help you work out what the final costs might be depending on your choices, the philosophy at Full Circle is simple. Clear information, guidance where you need it and as much emotional or practical support as you want. You can expect to be treated like an intelligent adult, and whichever team member you meet will listen closely to what you need from them without making any suppositions. The Full Circle philosophy is to start with a blank canvas each time, and not to have any expectations about what is ‘the norm’, or what might be right for any client or their family. They believe strongly that genuine engagement in funeral planning supports a more positive grieving process and they have the communication skills and confidence to support people to achieve this.

    Sarah and Dave met when they were both working with adults with learning difficulties. Sarah had trained and worked as a doctor before moving into adult social care, and Dave had previously lived and worked in America supporting underprivileged children to access outdoor youth programmes. Their wide experience of the world is evident in their determination to breathe fresh life into the way that we deal with the subject of death, something so often hidden away behind the blinds of a traditional funeral director’s premises, or cloaked in the processional ‘otherness’ of a passing funeral cortege.

    Sarah in particular is passionate about re-designing the dialogue our society has about dying and death. She believes ardently that we would all benefit from speaking more openly about it, and her decision to move into providing an undertaking service was very much motivated by a desire to offer families the time, choices and support to create meaningful funerals.

    Away from work, Sarah is a mother to two children, and she loves walking, running and cycling with her husband and family. She loves baking and cooking and making things, and clearly has a creative eye – the attractive décor of all of Full Circle Funerals’ premises has Sarah’s stamp all over it. “I love a bit of duck egg blue,” she says.

    Dave spent some time working alongside another funeral director locally and is also a trained civil celebrant. He and his fiancée enjoy exploring the local countryside with their golden Labrador, Wilson, who is also part of the Full Circle Funerals team.

    Both Dave and Sarah have a great deal of experience of working with people from their previous occupations, and bring many skills to their venture, including managing difficult communication and public speaking abilities.

    The first branch of Full Circle Funerals is in Guiseley, and remains the head office where Sarah, Ruth, Lucy, Jade and Tim are all based. Andrew is the responsible funeral director at the second branch in Bramley, where he is based with Jodie, and Dave is currently at the newest branch in Harrogate, where he is supported by Janice.

    Specific Gravity

    A contemporary, intelligent and very normal approach to helping families with organising a funeral. You can have a fully traditional black funeral if you want, they have all the kit, including the hats, but there’s a Full Circle uniform of duck-egg blue polo shirts and mid grey jumpers if you prefer that. Or they will attend in smart casual clothing if you’d rather. You tell them what look suits you.

    What’s Important?

    Empowering you to decide how best to commemorate an important life. Transparency, guidance where needed and provision of information to help you find exactly what you need to craft the type of funeral that you want.

    Environmental issues are also important, and the vehicles offered for funerals are both electric. The eco hearse and accompanying family car are an example of how Full Circle are trying to demonstrate the range of funeral options available now.

    What’s Different?

    A bright, light and airy environment with a fresh contemporary feel. Normal, ordinary people who are motivated by a desire to help families achieve the funeral that best suits them. Transparent pricing and a completely modern approach.

    Services

    • Your first call will be usually be answered at Guiseley by Sarah, Ruth, Lucy, Jade or Tim at Bramley by either Andrew or Jodie and at Harrogate by Dave or Janice.
    • Home visits – yes of course, or at a place of your choosing if you like. is routinely offered.
    • Same sex person to wash and dress? Yes, just ask.
    • Embalming They do not personally feel that it is necessary but if a family is genuinely fully informed (including about the level of intervention required) then it is something that they are willing to arrange.
    • Ethnic specialism Full Circle Funeral staff have the knowledge and skills to support any cultural, religious or spiritual needs or wishes.
    • Home arranged funerals – positively encouraged, supporting families arranging funerals themselves is considered a privilege.
    • Local celebrants – They have links with a range of local celebrants, independents, civil celebrants, Humanists, pagans and others in the area. David is also a trained civil celebrant and would be happy to help families. When meeting a celebrant you can ask that your Full Circle contact accompany you to ensure that your ideas and principles are not unintentionally overlooked.
    • Website – really nice website with clear navigation and an online price estimator. The website complements the fundamental ethos and values of the company.
    • Client support – excellent. Clients who need additional support will be signposted to appropriate groups or counsellors. Details of bereavement support organisations are included in the information pack.
    • Money matters – clear, open pricing detailed on the website. Two simple options are also available, Simple Ceremony and Simple Cremation. Excellent value for money.
    • Parking – Ample parking outside the premises, with car parks at Guiseley and Bramley, and on street parking alongside the Harrogate branch.

    Remarks

    The Full Circle way of doing things is the future of funeral directing. All of the trappings and grandeur of the old patriarchal style of funeral directing have been dispensed with, replaced by stylish comfort, openness and a quality that is immediately apparent.

    Their premises are gorgeous, and your dead person will be impeccably cared for if you choose to use Full Circle as their custodians until the funeral. The simple kindness and humanity that motivated Sarah and Dave to open their business is embedded in the values of this company, and Yorkshire people now have one of the best new progressive undertakers in the country at their service.

     

    Any decisions you take on engaging the services of a funeral director should be based on your views and research. You should not rely solely upon the views and opinions offered by us.

  • No Records Found

    Sorry, no records were found. Please adjust your search criteria and try again.

    Google Map Not Loaded

    Sorry, unable to load Google Maps API.

  • 77
    Leave a Review

    77 Comment threads
    0 Thread replies
    0 Followers
     
    Most reacted comment
    Hottest comment thread
    6 Comment authors
    newest oldest
    Chris

    The arrangement of the funeral far exceeded all expectations. Having received wonderful support 34 years ago when Dad died, this time was a whole new experience. All at Full Circle provided a very enlightened, ethical, modern approach which really suited our needs. I chose to compose the whole celebration myself, with Full Circle backing and facilitating. For me it was a very cathartic part of the grieving process and I am sure helped me to move through this period. All the staff supported us wonderfully – from the first telephone contact, to collection of Mum from the care home, and then the arrangements for the funeral. Everyone always had time to speak and be extremely helpful and friendly. It really goes without saying Ruth was excellent. I really appreciated no financial pressures or feeling pushed to take any particular services/packages. This helped to make a very sad time truly wonderful and remarkable. My Mum would have been delighted with you all and felt privileged to have been served by you in such a caring way.

    Patricia

    During the funeral arrangement, I was listened to and anything that I mentioned was treated as respectfully as I expected it to be. Suggestions were made which gave me ideas of where I wanted to go with the arrangements. I was understood and my feelings were taken very much into consideration. The company that my husband had worked for kindly provide a bus which was to be part of the cortege. I felt this gave the funeral some individuality, a more personal touch. It made me feel that I had sent my husband off in a way he deserved! I felt hat we had all the time in the world to make our decisions. That I had been ‘read’ as a person and treated with kindness and consideration VERY supportive. There were lots of suggestions that were made for the remembrance of my husband. Things in particular that I hadn’t given any thought to or knew nothing of, such as fingerprints for jewellery.

    Linda

    To be honest, I wasn’t really sure what to expect but the experience I had with Full Circle staff was a very good one. They were always open to ideas and happy to suggest different options when I was not sure what I wanted. I asked for a scatter tube with either a spitfire on or a steam train and David sourced the former very quickly. It made me feel that the service provided was very personalised and not a ‘one size fits all’. I was made to feel very welcome during every visit. I would like to thank everyone for guiding me through the funeral process and for being available at all times

    Hazel

    Having had no previous experience of the death of a close relative, we were unsure of what to expect of the funeral arrangement experience, but with help and guidance from Full Circle, we were as a family so pleased with your services. It was suggested that as my husband usually gave chocolate biscuits to bus drivers, librarians and others who helped him, it would be appropriate to place a basket of biscuits at the crematorium. People were touched and amused by the tokens. Jade and Andrew were so sympathetic and helpful when they collected my husband and took him to the funeral home. My sons and I so appreciated Sarah’s offer of refreshments when we went to see her and her sympathetic treatment when we went to see my husband. He had been lovingly prepared. I do not think anything could have been done better. The family would like to thank everyone who helped to put John to rest so kindly.

    Lynn

    I can only say that the times were met with Kerry were uplifting with lots of laughter as we talked about Dad. Kerry really listened and was lovely with my Mum who is 86. She was totally present. It was a wonderful experience despite it being a time of loss. Just brilliant. While chatting, the idea of everyone taking a flower as a momento arose and it was just beautiful. I think it gave us a feeling of “inclusiveness”, everyone was part of the ceremony and could think of Dad over the next few days, looking at their flower. Kerry was wonderful – got it just right. My Mum was impressed that she didn’t feel pushed into anything. She was very respectful with Mum and talked directly to her which meant a lot to me. I felt T could contact Kerry about anything and I did so!! It took so much stress out of the whole procedure. I loved the way Kerry talked about DAD as he arrived at your funeral home. We all felt that he was so cared for and was in good hands – really moving. The funeral was a wonderful celebration of Dad’s life, just what he wanted, thank-you!

    Anonymous

    From first contact you demonstrated compassion, care and respect for the whole family. There was nothing you wouldn’t do for us and we felt complete trust, especially after meeting Dave and Andrew, that Dad’s wishes could be met sensitively and in a person centred way. Dad had specific requests which we wanted to make sure happened and you were very respectful of this – offering suggestions pf what could happen but not advising us to do anything differently. We felt we could ask for any changes or additions at any time. Everyone was caring and compassionate as well as being supportive. Dave and Andrew were approachable and maintained contact throughout The aftercare regarding support is very helpful to know about and we know you are there if we need to access that. You were informal whilst being formal, making us feel at ease. All of the family are so pleased that Dad chose Full Circle and you will now be our first choice for funerals in the future (hopefully not for a long time though!).

    Chris

    The funeral arrangement was better than we expected – especially they amount of time spent with us to ensure everything was as required and the great friendliness of all the staff at Full Circle. We were very happy that we chose to have the service at the Guiseley premises – it turned out to be a lovely venue with no rush and a very personal feel. The wicker coffin was nice as was the wreath.

    Wendy

    The funeral arrangement was better than we expected! I liked the relaxed style, the fact we were listened to and were not pressurised into buying additional services. Ruth was great! We were allowed to carry out our own mini celebration of Mum’s life despite her desire for no fuss. We could add personal items to the coffin and I was very relieved there was no embalming involved. I loved the lack of solemnity and the ability to laugh with Ruth.

    Julia

    Full Circle provided lots of useful information. There was a good range of coffins and caskets available. Everything I asked for was done without fuss or bother. The whole experience could not have been improved I’m sure. My husband did not want a funeral service, this was adhered to and I did not need to worry about anything. Ruth gave wonderful support and did everything she could to make things as normal as possible for me.

    Kelly

    The arrangement was so much better than I thought it would be. I thought it would be a terrible experience but because of David’s kindness, professionalism, knowledge and gentle manner he made it a beautiful and healing experience for me. We personalised the funeral by having the service at The Chevin Lodge, horse-drawn hearse, a willow casket and yellow ties worn by the staff. David was absolutely brilliant. He was supportive without being intrusive. He answered all my questions honestly and gently. David very intuitively matched us with Helen, our celebrant. She was brilliant and we connected straight away. She delivered the perfect service for us.

    Fay

    I have never arranged a funeral before and I was astounded by David’s approach. It was made an easy process. Nothing was too much trouble. I was very impressed. We decorated the coffin with personal messages and bunting and Full Circle allowed me to use their premises for this. Nothing was too much trouble and due to the circumstances surrounding my partners death, David and Kerry were so supportive. Thank-you for making this occasion a memorable one and a very well co-ordinated day.

    Karen

    Everyone we spoke to at Full Circle was great, Ruth, Andrew, Kerry and Gill the celebrant were amazing. They took on our needs, were supportive and understanding. We personalised the funeral with the decoration of the coffin, following Mum’s instructions.

    Jenny

    The funeral arrangement was what I had expected it to be but also better than I expected. It was much less daunting than I expected.. We personalised the funeral with the eco-hearse, a cardboard coffin, a woodland burial and using photo frames to put up pictures. This allowed us to feel close to the deceased. Like they were planning it with us. Instead of the funeral planning being upsetting, my sister and I were often smiling, saying Dad would love this. We are so glad that Ruth was part of this and was there for us throughout. We could not have done it without her. Thank-you.

    Val

    The arranging experience exceeded what the family had expected. The Globe was a beautiful environment – modern, tasteful and respectful. The whole experience helped the family at the saddest time. I’ve been to lots of funerals and dealt with many funeral directors but nothing compared to our experience with F.C.F. We were given every opportunity to personalise Dad’s funeral. This was our family’s funeral for Dad and never felt like F.C.F were taking over/ Eulogy, order of service, even the position of Dad’s coffin was our choice and accommodated. The staff support was beyond our expectations. Nothing was too much. Friendly but never intrusive, respectful and incredibly kind especially to our 95 year old Mum.

    Angela

    Everything was beautifully arranged. We couldn’t have asked for better. Our family wished to be involved in the funeral and the staff helped in every way. The funeral was perfect. We were shown every consideration at a very difficult time. I was nervous about seeing my husband for a final farewell. I need not have worried. Andrew reassured me and he looked better than I had hoped. Peaceful and at rest.

    Nicola

    The funeral arrangement experience exceeded what we expected. As soon as we walked into the room we received a warm welcome that put us all at ease. The atmosphere and surroundings were relaxing and David was brilliant. He gave full explanations, was very patient and managed to make it feel like we were not arranging our Dad’s funeral. We were able to place personal items in Dad’s coffin and allowed to see him whenever it was convenient to us which meant a lot. David and the team were excellent, very supportive. Family and friends commented on how fab they were on the day of the funeral. We cannot thank David and the team enough for making a stressful time easier. We felt we were planning a celebration with friends, rather than a funeral.

    Susan

    I have been going past Full Circle in Bramley whilst it was being developed from The Globe pub and thought it might be a good place to try. Very handy for me. I wanted a fairly traditional and simple service and Full Circle were able to arrange this for me. I was able to personalise the funeral by arranging to have a horse-racing scene printed on a fabric to drape over the coffin. That added to my contribution towards the service and made me feel good. The staff were very friendly, warm and kind. They were thoughtful and easy going. They did not try and persuade me to do anything I didn’t want to. Jodie especially was very sweet.

    Anne

    The management and delivery of the funeral from initial telephone contact through to the after-care support has been exceptionally good. I could not have wished for a better service. We personalised the service in a number of ways: a bagpiper – this was very special and personally relevant for Lorraine and family; the Nissan leaf eco-hearse; details on the seed packets, suffragette colours on the coffin; our own celebrant; Brooklands Woodland Burial – all of these things made the funeral feel very personal and beautiful. David was exceptionally good. I was very pleased that the support was consistent. David was the person I spoke to initially on the phone and he stayed with me throughout. He began by asking us to tell him about Lorraine which was the perfect way to begin. He was extremely sensitive, anticipating needs but always checking back. I was so so happy that Full Circle enabled me to ensure the perfect funeral for Lorraine. They surpassed my highest expectations. Thank-you so much.

    Jo

    After travelling passed there on many occasions we thought we’d try there first as it was also very modern and fresh looking. After one visit we realised it would be the place to go for us. We never looked anywhere else. The funeral arrangement was more than we expected it to be, especially after not dealing with many past funerals. We couldn’t fault Andrew; he guided us through everything and gave us the perfect send off for our very dear loved one. The staff were friendly, helpful, attentive to detail and helped is through every aspect of the funeral. We couldn’t fault them. We were extremely satisfied with everything from start to finish; thank you very much.

    Caitlan

    The funeral arrangement was what I had expected it to be and more. I just wanted the best send off for my Grandad and they fulfilled that. David made me feel welcome and he listened. He also gave me options for the funeral. The staff were very friendly and easy to talk to. Full Circle was a very warm environment who made me feel welcome. The staff are amazing and understanding – talking to me and helping with the funeral. I would recommend them to people.

    Jean

    Thanks to the thoroughness of your team, we knew and had the input into what would happen. That preparation helped us to prepare mentally for what was to come and helped enormously. The choice of the coffin, handing out of roses at the end of the ceremony, the choice of music, all made it feel that we were making the ceremony very personal. I cannot praise the staff highly enough. Their approach, their empathy, their determination to help us find what was right for us, their attention and positive reactions to every detail was so supportive and so much appreciated. We were 100% happy with all the arrangements. All went like clockwork and we felt we had been so well supported at such a difficult and emotional time. From the initial contact through to the final receipt of the bill, we knew what was happening, felt cared for professionally and personally. We can not praise all involved highly enough. The offer of bereavement counselling and the inclusion of forget-me-not seeds shows the level of service and care this form provides. I will be forever grateful that chance led us to choose this company. No praise is sufficient. Thank-you so much.

    Simon

    The funeral was well planned, coordinated and delivered very professionally. The celebrant presented as if she was part of the family – amazing! We were able to personalise the service in a number of ways; a book on top of the coffin – I felt proud. A poem at the service – I felt honoured to read it. Flowers being placed on the coffin by all family members at the end. Full Circle staff were professional, caring and patient with my attention to detail. Thank you so much – the whole family and many guests praised the service. The standard of service was exceptional.

    Chloe

    The funeral arrangement experience was much more thoughtful & personal than I could have ever expected. Ruth was lovely to talk with from our initial contact & Full Circle went above & beyond to help us. The photo frame to hang memories on at the funeral was a lovely point of interest for our family a& friends at the wake & brought us a lot of happiness. Andrew was INCREDIBLE when handling all of our questions & needs. He was empathetic, quick and thorough when responding to my many emails, flexible & truly made what I thought was going to be a difficult & painful experience the absolute opposite. It was the easiest part I’ve had to seal with after the death of my mother & we can’t thank you all enough for your care throughout this time’.

    Catherine

    The funeral arrangement experience was informal, sensitive and I didn’t feel I was part of a conveyor belt funeral. The family were able to personalise the funeral by putting personal items into the coffin and writing messages on the lid. Each put a single rose on the coffin at the Burial Ground. Lucy was absolutely lovely. Supportive but not intrusive. We wanted a very informal, very personal funeral, we were well served by F.C.

    Bonnie

    The funeral arrangement process was better than we had expected the funeral arrangement process to be. Ruth Owen was absolutely wonderful in putting us at our ease and ensuring everything went smoothly.

    Ian

    During the funeral arrangement experience Carolyn and I were treated with the utmost care and respect and in a very professional way by Jodie. To personalise the funeral our daughter Julie added a photo of Sylvia to be placed on the coffin during the service at the crematorium. This was her wish for her Grandma. Jodie, David and your drivers were all a pleasure to have around us at this sad time. The funeral arrangements were handled to our satisfaction in a caring and professional manner from start to finish. Thanks from Carolyn and Ian.

    Diane

    The funeral arrangement experience was more than I expected. Both Jodie and David are lovely. The building and the interior is very beautiful and comfortable. Jodie was very understanding. We were able to personalise the funeral in the following ways; my nephew playing the guitar, choosing the songs, and we had my mums wedding album. It made me feel that I had helped to put the funeral together. Full Circle’s staff were very kind – everything was perfect. I was very satisfied.

    Caroline

    The funeral was above what we expected. You made something that we had dreaded so easy for us. My mother would have been so proud of us. It was a beautiful funeral if you can say that. Thanks to you. We were able to personalise the funeral by having a slideshow at the end, which we all loved. Your staff were so caring and thoughtful. We felt nothing was too much trouble. I would recommend you every-time.

    Angela

    The funeral arrangement experience exceeded my expectations. The level of support and advice we an excellent example of customer service. A home-made wreath of paper aeroplanes was used instead of flowers. It felt right and fitting. Nothing was too much trouble. I felt Lucy took the time to get to know us and Malcolm, and that she was comfortable enough with us to insert a humorous remark into the conversation. This brought a smile, even though it was a difficult time for us.

    Kath

    The funeral was exactly as my brother requested it to be His wishes for a simple no fuss cremation were respected.

    Lindsay

    Our experience was excellent. I have inky been involved directly twice before in arranging funerals for close family members and this was far by the best. Ruth suggested Gill Warwick, celebrant, and all of our wishes were respected and incorporated which was lovely. For example, a tribute from Grandchildren, photos, poem and my mothers ‘life’ story. Ruth personally provided support for me and was there to speak to almost whenever I wanted to.

    Anonymous

    The funeral arrangement experience surpassed my expectations on so many levels, from the very first phone call to your office to the moment mu mum was buried I felt that we were both taken care of in a very caring and thoughtful way.I had 3 friends singing and 1 friend playing the piano and 4 people speaking – I think allowing this to happen felt as though I was very involved with my mum’s final journey and as far as funerals go that felt lovely. Your staff were all extremely friendly with every encounter and I can’t speak highly enough of Ruth Owen and her wonderful, intuitive, sensitive, caring way in which she handled the whole process and for that I will be forever grateful. The process from start to finish was the best it could be and you all took a lot of stress and worry off my shoulders at a very hard time. Thank you. Obviously it is the worst time in anybody’s life to lose somebody so precious but I am so thankful to have been in the hands of Full Circle and Ruth Owen.

    Christine

    Having done the funeral arrangements last year for my sister, I knew what to expect. Andrew did a very thorough job of guiding me and my friend Sandra through it. It was lovely to be able to add the fishing rod net and flies (in David’s jacket pocket). It made me feel that he would be able to fish in God’s own lake. A very emphatic yes to whether your staff supported me in a way that was right for me. Everyone I had contact with were very understanding and very welcoming. Ruth and Andrew were brilliant, all the staff were. They were and still are there for me.

    Susan

    From my visit and meeting Sarah, I was made to feel very welcome and it was a friendly experience. Everyone was professional. I arranged the flowers for Dad’s coffin and found this cathartic. It was my way of giving something of me that Dad would have appreciated. Everyone [Full Circle staff] showed so much empathy and support.

    Libby, Abi, and Kevin

    We loved the façade of the premises so called in a couple of years ago. V. impressed by relaxing interior + caring staff.
    Libby (10) says: “I thought funerals were depressing, but it was so nice being able to share things about Nanna’s life. They made us feel welcome and like we weren’t alone coping with this.”
    Abi says: “They gave us all the time we needed in that first meeting. We never felt rushed.”
    We chose the flowers, selected photos for reflective piece, choice of music for service, choice of coffin, choice of celebrant. (Also, memory cards, seed packets). F.C. made us feel that they were personally invested in the funeral and that every detail was important. Your staff made us feel we could call in, telephone, or email to discuss anything that concerned us. Extremely warm and polite, including lovely emails.
    Nanny Brookes says: “They listened and remembered family details which made the whole experience very personal.”

    Dawn

    The funeral arrangement process was just as I believed it would be but much more – the choice – the care – the attention to detail made the ordeal so much more manageable. We didn’t have a service – just a funeral which was fully supported by FC. Everyone at FC is so kind and caring at a time you’re at your lowest you need empathy and guidance and I feel this was paramount – the attention that was shown to my granddaughters will stay with me forever – thank you! You made what was the darkest days of my life tolerable – I will never be able to thank you all enough.

    Terri

    Overall, the professionalism and support provided by Full Circle certainly helped the experience and ensured that everyone’s needs were supported.
    The funeral wasn’t unusual. It has some element of religion, readings, music and a personal tribute. The personal tribute and the music were particularly important in the circumstances. Each funeral is, and should be, pertinent to the deceased and the family and friends.
    Your initial contact and all subsequent communication was utterly professional. Our impression is that with your ethos and management you are willing and able to adapt to each client’s needs in our instance, you remained efficient, effective, gentle and compassionate at all times – which was perfect. Special thanks to Andrew and of course, Ruth. Ruth was exceptional in her care and facilitation of the process.

    Anita

    This was the first funeral I had arranged. I dealt mainly with Ruth but I felt that had some interaction with (Jade/Andrew) had a compassionate, caring yet professional attitude. We personalised the funeral by using photos and a thank you card, thanking my aunt for all that she had done for us and hoping that she finally at peace. I personally found it is a necessary part of the grieving process. It helped me to say a final goodbye.
    Ruth was wonderful. She provided a great balance of professionalism and compassion. Her manner is excellent and an asset to the Full Circle team. Thank you.

    Adrian

    The funeral arrangement experience was better than expected. Sarah and the wonderful staff of Full Circle made a difficult time for our family much easier to cope with. Extremely helpful and comforting. We used two poems and music that Joan loved in the funeral to personalise it. We also had participation by people who were close to Joan – granddaughter Tilly, brother Ronnie, niece Veronique, sister in law June. Full Circle Staff were extremely supportive and helpful.

    Adrian

    Despite the complexity of having a committal service at Rawdon, Leeds and a service of thanksgiving a fortnight later – everything went well. The two separate orders of service with selected photographs made both occasions personable and memorable. Ruth was always one step in front of our requests.

    Hazel

    The funeral arrangement experience was better than expected. We personalised the funeral by using our son’s own transport for the coffin – made the experience hugely personal! Nothing was too much trouble for your staff. Thank you so much Ruth!

    Esme

    The funeral arrangement experience was even better than we expected it to be – from first contact the whole process was seamless, we couldn’t have wished for anything more. Ruth took the time to really understand out wishes and make suggestions to compliment them. She guided us so expertly through the whole process. Everything was perfect. Loved the woollen coffin. Love the forget-me-nots and tree planting, also the Nissan Leaf car. Thank you so much for everything.

    Anne

    We decided to interview funeral directors at an early stage and Full Circle came near the top of our list because a friend had mentioned you. After we had met David 2 years previously we had very high expectations and they were fully met.
    We personalised the funeral in the following ways:
    -Use of bird song as music
    -No flowers except garden flowers on coffin
    -Use of favourite hat trimmed with ivy and John’s favourite flower (irises) in place of coffin topper wreath
    -Button holes of the same irises for pall bearers
    -Lots of photographs in the order of service
    -Personal choice of music
    -Eulogies by immediate family
    We really appreciate the level of support from Andrew – absolutely excellent and surpassed our expectations. We appreciated being able to visit 2 years beforehand and checking Full Circle’s attitude, visiting arrangements, range of coffins etc. Andrew was very helpful about all the detailed practical arrangements on the day (moving coffin etc.)
    We weren’t expecting the ‘after care’ but it’s a really good idea. People have expressed surprise that we put so much time, care and thought into choosing an undertaker, but for us it transformed the whole experience. It made a huge difference before, during and after the funeral. Thank you!

    Mel

    The whole staff at Full Circle Guiseley met all our family’s recommendations. They made the worst time of our lives into giving Jordan the best day to celebrate his life. They made it personal to us and we cannot thank you enough. You all showed you cared. Jordan’s funeral was a massive event and pressure for all concerned. You took the pressure from us and nothing was too much to ask for. You came up with solutions for everything. You made us feel you cared so much and that made me reel reassured. You did everything to bring Jordan home and more. I knew he was safe in your hands. No one could have done anymore for Jordan. I know my boy was safe in your hands and you all played such a vital part in his celebration of life. I could not have asked anymore from you all and I thank the team from the bottom of my heart. Please tell as many people how you gave Jordan the best send off. If I need Full Circle again I would not hesitate to call you.

    Sally

    Sarah allowed us the time to work through wat we wanted for our Dad – Peter. Information was given in a professional, supportive, informal way and nothing was too much trouble. Provided at any time of day as well. Helped us provide as good a funeral as we could at the saddest time of our lives. Along with Sarah, John from the church, Lucy and my girls, Lily and Rosie, we were helped to work out exactly what Dad would have wanted the Church, Elvis music, his best friends there and contributing. The excellent organisation helped give us strength to deliver the eulogy as best we could. Would highly recommend to others. Thank you so much. Best wishes Sally Dickenson, Lucy, Lily and Rosie x

    Norma

    The funeral arrangement experience was everything we wanted and more, a close family experience helped by the care given by Janice and Ruth plus rest of staff. My husband would have loved it, his music, his life all included. Your staff provided the best possible support with care and kindness. Thanks for everything. Kindness, care and support!

    Karen

    All the below allowed us to feel connected to each other:
    Fresh flowers via a family friend
    Roadside mourners at a safe “socially distanced” space. We extended the drive to the cemetery to accommodate this
    “Live streaming” of service to allow family and friends to “be there”
    Eulogy of memories/how special by close family unable to be there due to Pandemic restrictions..

    I feel it all went well. Ruth from Full Circle was very nice and accommodating. It was important for me to see my husband on the morning of the funeral for one last time and she kept checking on him over the weekend as he had not received the best care in the hospital mortuary, so his body was not in a great condition.

    I feel very supported through the process.

    Janine

    We brought flowers from the gardens of our homes. This made us feel that we were each personalising these offerings. We know that our mum would have really been touched by the thought that went into each bouquet. This gave us comfort.
    Ruth was excellent throughout, offering much needed support.

    Ravneet

    We were able to drive past places that had a special memory. We were appreciate of Ruth’s ‘dummy run’ and to be fully aware of the route before hand. Given we were unable to use the funeral limos, knowing the route was helpful. The emails to say he was in his pyjamas and to introduce him to colleagues was a really nice touch.

    Support offered was really good, and passed our expectations.

    Given the limitations our day with granddad was a fitting way to say goodbye. The website was a useful starting point but the initial contact with David gave me the assurance I was making the right decision for my family by selecting Full Circle. Ruth carried great professionalism and the personal touch that made a really tough process bearable.

    Jane Fitzgerald

    The care and kindness we were shown was a great comfort through such a difficult experience. Jodie offered fantastic guidance and support, was easy to talk to and was incredibly accommodating. We were provided with books to help my nephew and nieces understand and the suggestion that they write letters to my Grandad was a major turning point for them. It also meant so much to us to know the letters were placed in the coffin with him. There were other little touches too which really helped to personalise the funeral and made it a better experience than we were expecting. Full Circle Funerals, Bramley gave my Grandad an amazing send off.

  • View All Locations