Full Circle Funerals

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Funeral Directors Category: Yorkshire & The Humber

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  • Sarah Jones and David Billington. Although, as their website says, Sarah and Dave are personal, professional and compassionate people first and funeral directors second.

    Full Circle Funerals is quite unlike any other funeral director business in the area. This is immediately apparent to anyone driving past their newly opened premises in Guiseley – it looks more like a classy interior design showroom than a funeral director premises, with large windows, warm and natural decor and a fresh, modern feel to it. Their website is similarly bright and attractive in design and the whole look of the company reflects the intelligent and thoughtful approach that this new business is bringing to a traditionally staid and somber service.

    Sarah and Dave are supported by a small, close-knit team (Jade, Julia and Adrian), and together they have created a completely different type of funeral business serving families of Leeds, Bradford, Harrogate and Skipton and the surrounding areas. There are no assumptions here, nor acceptance of what ‘should’ be done when it comes to a funeral; the people at Full Circle Funerals are totally flexible and committed to giving clients as much support and involvement as each family wants or needs. They are really keen to show families the range of ideas, suggestions, products and styles that are available to help each client make the decisions that are right for them.

    Completely transparent in pricing, with an online estimator to help you work out what the final costs might be depending on your choices, the philosophy at Full Circle is simple. Clear information, guidance where you need it and as much emotional or practical support as you want. You can expect to be treated like an intelligent adult, and Sarah and Dave will listen closely to what you need from them without making any suppositions. They start with a blank canvas each time, and don’t have any expectations about what is ‘the norm’, or what might be right for any client or their family. They believe strongly that genuine engagement in funeral planning supports a more positive grieving process and they have the communication skills and confidence to support people to achieve this.

    Sarah and Dave met when they were both working with adults with learning difficulties. Sarah had trained and worked as a doctor before moving into adult social care, and Dave had previously lived and worked in America supporting underprivileged children to access outdoor youth programmes. Their wide experience of the world is evident in their determination to breathe fresh life into the way that we deal with the subject of death, something so often hidden away behind the blinds of a traditional funeral director’s premises, or cloaked in the processional ‘otherness’ of a passing funeral cortege.

    Sarah in particular is passionate about re-designing the dialogue our society has about dying and death. She believes ardently that we would all benefit from speaking more openly about it, and her decision to move into providing an undertaking service was very much motivated by a desire to offer families the time, choices and support to create meaningful funerals.

    Away from work, Sarah is a mother to two children, and she loves walking, running and cycling with her husband and family. She loves baking and cooking and making things, and clearly has a creative eye – the attractive décor of Full Circle Funerals’ premises has Sarah’s stamp all over it. “I love a bit of duck egg blue,” she says.

    Dave spent some time working alongside another funeral director locally and is also a trained civil celebrant. He and his fiancée enjoy exploring the local countryside with their golden Labrador, Wilson, who is also part of the Full Circle Funerals team.

    Both Dave and Sarah have a great deal of experience of working with people from their previous occupations, and bring many skills to this new venture, including managing difficult communication and public speaking abilities.

    Specific Gravity

    A contemporary, intelligent and very normal approach to helping families with organising a funeral. You can have a fully traditional black funeral if you want, they have all the kit, including the hats, but there’s a Full Circle uniform of duck-egg blue polo shirts and mid grey jumpers if you prefer that. Or they will attend in smart casual clothing if you’d rather. You tell them what look suits you.

    What’s Important?

    Empowering you to decide how best to commemorate an important life. Transparency, guidance where needed and provision of information to help you find exactly what you need to craft the type of funeral that you want.

    Environmental issues are also important, and the vehicles offered for funerals are both electric. The eco hearse and accompanying family car are an example of how Full Circle are trying to demonstrate the range of funeral options available now.

    What’s Different?

    A bright, light and airy environment with a fresh contemporary feel. Normal, ordinary people who are motivated by a desire to help families achieve the funeral that best suits them. Transparent pricing and a completely modern approach.

    Services

    • Your first call will be answered by Sarah Jones, David Billington or Jade Westgarth (office manager).
    • Home visits – yes of course, or at a place of your choosing if you like. is routinely offered.
    • Same sex person to wash and dress? Yes, just ask.
    • Embalming They do not personally feel that it is necessary but if a family is genuinely fully informed (including about the level of intervention required) then it is something that they are willing to arrange.
    • Ethnic specialism Full Circle Funeral staff have the knowledge and skills to support any cultural, religious or spiritual needs or wishes.
    • Home arranged funerals – positively encouraged, supporting families arranging funerals themselves is considered a privilege.
    • Local celebrants – They have links with a range of local celebrants, independents, civil celebrants, Humanists, pagans and others in the area. David is also a trained civil celebrant and would be happy to help families. When meeting a celebrant Dave or Sarah will accompany you to ensure that your ideas and principles are not unintentionally overlooked.
    • Website – really nice website with clear navigation and an online price estimator. The website complements the fundamental ethos and values of the company.
    • Client support – excellent. Clients who need additional support will be signposted to appropriate groups or counsellors. Details of bereavement support organisations are included in the information pack.
    • Money matters – clear, open pricing detailed on the website. Two simple options are also available, Simple Ceremony and Simple Cremation. Excellent value for money.
    • Parking – Ample parking outside the premises.

    Remarks

    The Full Circle way of doing things is the future of funeral directing. All of the trappings and grandeur of the old patriarchal style of funeral directing have been dispensed with, replaced by stylish comfort, openness and a quality that is immediately apparent.

    Their premises are gorgeous, and your dead person will be impeccably cared for if you choose to use Full Circle as their custodians until the funeral. The simple kindness and humanity that has motivated Sarah and Dave to open their business is embedded in the values of this company, and Yorkshire people now have one of the best new progressive undertakers in the country at their service.

     

    Any decisions you take on engaging the services of a funeral director should be based on your views and research. You should not rely solely upon the views and opinions offered by us.

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    Reviews from the old GFG site

    Adrienne

    The arrangement meetings helped me to decide what options were most appropriate and meaningful to me and Sarah suggested some good ideas to me that I would not have thought about. The staff carefully told me about all the options in a very kind and helpful way. They supported me extremely well throughout. Nothing seemed to be too much trouble for them I had the feeling every single thing was so well thought out to provide their excellent service. Full Circle was a lovely environment. It was not gloomy or dark, but very well decorated and bright. Everything looked so very well thought out to give this impression.
    I would just like to say that the service I received at this very sad time could not have been more professional. Sarah went out of her way at all times to accommodate my wishes. She was so very kind and patient and went out of her way to be as helpful as she could. She assisted in every way she could, even making suggestions to try and save me money, which I doubt any other funeral director would have done. It was a terribly sad time for me, but Sarah and her colleagues, by showing the level of kindness and empathy that they did, made the whole thing easier to bear.

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    Jane

    Coming to England from Australia in a hurry meant we had no idea who to contact. Full Circle was recommended by the Social Worker and David contacted me immediately via email and then followed up on the phone once we were in the UK. David made the whole process easy and hassle free and was very professional and patient. Nothing was too much trouble for him. Thanks David !

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    Nigel

    In the arrangement meetings, we were always given options and open to requests about what we wanted, and also given some helpful ideas on matters. David was in constant communication with us regarding matters and made it quite clear to us we were to never hesitate in contacting him. His manner was sincere at all times whilst being professional with his service. The premises were very calming and welcoming, a feeling of being ‘at home’ which made us feel relaxed. The room where we viewed was set up really lovely and peaceful. The arrangements of photographs etc and the music were just right to provide the ambience needed. Full Circle made, what so easily could have been the most difficult and painful time in our lives, that little bit easier to bear. We will definitely recommend your services without hesitation.

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    Alyson

    Sarah and the team were kind and patient throughout the process, guiding my elderly grandmother through the difficult decisions she had to make about the arrangements for the funeral of her husband of 70 years. My Grandad was a very special man and Full Circle treated him with complete dignity and gave amazing support to my grandmother.

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    David

    All the funeral options were clearly explained. The staff were very helpful and understanding. Sarah understood what we wanted and explained how we could do it. Their environment was comfortable and welcoming. We could not be happier with the way Sarah arranged things. She did a brilliant job all round. It helped us to get through this difficult period.

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    Jill

    I already knew about the Natural Death Centre website and you were the closest funeral director on the list. When I met Sarah, I knew straight away that you would be perfect. At our initial meeting, Sarah was very open about all of the options available. I had no idea what path we would end up taking and throughout the whole process I felt guided but not rushed. Sarah realised that it was going to take me a while to make decisions and she gave me the space and information to do that. All of the staff were incredible. I felt cared for, I felt safe, I felt comfortable with everyone. I also knew that they would look after Andrew – that he wasn’t just a number, he was someone who was very loved. The building is very welcoming – such a contrast to traditional funeral directors with closed curtains and a headstone in the window! It was such a lovely space we decided to hold our memorial service there – it felt safe and peaceful and I knew we would be looked after. There are not enough superlatives to express my gratitude to Sarah and her team. At what was probably the worst time in my life they looked after me and they helped us to create a very meaningful and beautiful service for my husband. They have also followed up with support and I feel like they are still in the background looking out for me. Above and beyond anything I could have imagined. At our first meeting Sarah told me that we would create a final, beautiful and special memory with Andrew. I wouldn’t have thought it was possible for this to happen, but that is exactly what we did. Everyone has told me how perfect it was. David did an amazing job as our celebrant and we all felt that the service truly reflected how much Andrew was loved, which was what I wanted. I would wish the same for anyone else having to go through this process.

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    Heather

    Although we had a fairly clear idea of what we were looking for, Sarah and Ruth steered us through the process, outlining options available to us in a professional and sensitive manner. We found the staff to be really helpful and approachable. Nothing seemed too much trouble. Sarah and Ruth’s amenable dispositions and sensitivity allowed us, as a family, to thoroughly consider and explore what was right for us, without feeling rushed or pushed through the process. Having had previous negative experiences of visiting cold and impersonal funeral chapels, we found Full Circle’s premises really welcoming and pleasant.

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    Hazel

    A sensitive and highly professional approach. I felt that my wishes were put as a priority. Flexible and extremely helpful at such a difficult time. I was offered help at every stage, including catering, printing and on the day itself. I am so pleased that my mother and cousin introduced me to Full Circle, They were the absolutely right people to handle my husband’s funeral arrangements. They went out of their way to ensure the experience was as positive as it could be. Everything was dealt with in a caring and sensitive manner.

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    Tinashe

    Outstanding service. Sarah and her team put our needs first. Tailor made a package that worked for us. Felt no pressure. Very professional and courteous. High level of integrity. Just what you need during your time of grieving. Highly recommend.

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    Jane

    Sarah and Dave did an amazing job arranging our family funeral. We wanted it to be special and they went over and beyond to make sure we ended up with a ceremony which was meaningful for us. I’m pleased we chose the eco-hearse and it was nice that their premises were comfortable and modern, completely different to other funeral directors we’ve visited in the past Thanks again for everything and I would certainly recommend Full Circle.

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    Cate

    I can honestly say that Sarah and the team at Full Circle made a really sad and difficult time, one that I will savour and never forget. From the calm, friendly and relaxed atmosphere at their premises in Guiseley, to the refreshing approach that nothing, absolutely nothing is too much trouble, Sarah ensured that we considered every option and possibility as we planned to say Goodbye to our Mum and much loved Nanny to 9 grandchildren. Their impeccable service, understanding and caring approach will be part of my memories of my Mum and the day we said Goodbye and I can honestly say no amount of money can buy this kind of service. Thank you so much for what you did for our family and for my Mum.

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    Deborah

    From the first phone call to saying goodbye you got it spot on. No pressure, complete empathy and making wonderful suggestions that helped us create a wonderful send off for Gran that was extremely special for all of us. Sarah, you were always available, prompt, proactive and sensitive – but not too formal, which was what we wanted. Both you and Dave struck exactly the right tone at the funeral and everyone commented on how refreshing your approach was. Wonderful facilities, it felt friendly and welcoming. We were so relieved when we knew Grandma was with you. And the flower arranging was wonderful – we’ll remember it always! We can’t thank you enough for the sensitive and caring way you handled arranging Grandma’s funeral. You took the time to get to know us, the suggestions you made were extremely helpful and gave us ideas we’d never have thought of. Allowing us to prepare the flowers at Full Circle and having the Great Grandchildren prepare letters and pictures for Grandma’s coffin was such a special thing to do. Thanks to you my children’s first experience of a funeral has been so incredible positive! And above all Grandma would have loved it!

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    Irene Stephenson, Director Wise Owls Consultancy

    Wise Owls is a hospitality consultant business and attention to details regarding customer service is paramount to me and my business. I was so glad to have been recommended to Full Circle Funerals, they were everything I wanted in a funeral service provider, sincere, caring and completely flexible. Their help and advice during this sad time made my family and I feel extremely supported during our choices for our dear mother’s funeral. Every member of our family was grateful for they delivered a beautiful send-off of a much beloved Mother, Grand-Mother and Great Grand-Mother. I was so very impressed with the exceptional level of service from Full Circle Funerals that both I and my family would not hesitate to recommend this company.

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    Maureen Mandirahwe Wilson

    Thank you to Full Circle Funerals for their support during the loss of our father. They brought with them a personalised and professional service at very challenging timelines. Sarah brought with her a lot of calm at such a difficult time -a trait all family members noted. The service was tailored to our needs and I will highly recommend them.

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    Georgina

    I would like to thank Full Circle and in particular David for the kindness shown in helping organise my mum’s funeral. My mum wanted immediate family only to send her on her final journey to join my dad who died 10 years ago, which meant we were a small group of 5. My dad’s funeral was again very small and because we were never told any different we went down the “usual” route and 6 of us sat in a large cold crematorium listening to someone reciting back to us what we had told him. I left the crematorium feeling that we had said goodbye in a cold and impersonal way and I didn’t want the same for my mum. I told David about that experience and he suggested that instead of going to a large crematorium we could if we wanted use their premises – I had no idea that you could do that! My sisters and I wanted our goodbyes to take the form of us visiting mum at home so we asked if we could use the smaller back room, have flowers in vases, a picture of mum and dad in the room, and place cards and family photos in mum’s beautiful poppy coffin and have a sofa and chairs moved into the room. David asked us what sort of music we wanted playing and we had Rod Stewart, Frank Sinatra, and a couple of songs mum used to whistle and sing along to, all playing in the background. We cried, chatted, laughed and sang and when our time came to leave mum we left her in a warm and loving environment. Thank you so much Full Circle for helping us say goodbye to our mum in the most perfect way and for showing that there is more than one way to say goodbye. I will have no hesitation in recommending you to friends.

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    Irene

    We appreciated the care and language used during the funeral arrangement. It was clear, informative and empowered the family to make informed decisions at a very sad time. Full Circle went above expectations, I especially appreciated the time put in it to find the right music to send my Mum off in the most perfect way possible.

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    Tanya

    I have nothing but praise for the work Sarah did and for how everything was put together. The circumstances were very difficult, working with two families who didn’t know each other and a bereaved relative who was unable to give you much assistance. The people you brought with you all acted very appropriately and I was very glad you were able to join us afterwards for the refreshments. You kept in touch with everyone at each stage in the process and gathered the consensus of opinion where necessary. I would definitely highly recommend Full Circle Funerals.

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    Muriel Thomas

    Dear David, Sarah and everyone at Full Circle,

    I want to express to yourselves and to your entire team how very much your care, concern and attention to detail has meant to me during a most difficult time.

    As you are aware, my husband’s illness spanned a very short period of time – just six weeks- and I had no time to prepare either physically or emotionally for the issues I was about to face. I know that at times I was naturally tearful and at others may have seemed inappropriately humorous, yet I never felt in any way judged by you. you especially David as I saw more of you, have an innate skill at assessing a person’s mood and needs and putting yourself naturally onto their wavelength. This is a skill which cannot be taught.

    So I thank you all from the bottom of my heart for making this time as stress free as it is possible for it to be.

    You treated my husband as a special person – as indeed he was – and whilst he was in your care I know that he was respected and treated with dignity – as I was.

    I cannot thank you enough.

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    Charlotte

    Thank you so much Sarah and Dave, for listening to our wishes, being supportive, and providing a personal and meaningful experience. Our mother would have been very happy.

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    Justin

    A big thank you to David and Sarah for taking the time to show me around, sensitively explaining the options. They made me feel much calmer about the choices available to me. The home was thoughtfully decorated and I was able to park right outside.

    Reviews from the old GFG site

    Elly
    Ruth Owen reviewed
    We were shown all options and discussed what was in mind. We had some great suggestions from Full Circle. Our main contact was with Sarah and Ruth. Lovely people who are friendly and professional. They gave us good guidance and listened to us. Together we arrived at the right arrangement for us as a family. The physical environment provided by Full Circle is excellent. It was a calm, warm and welcoming place.

    Kim
    Ruth Owen reviewed
    I was offered a meeting very quickly after my initial enquiry and Ruth went through all my options of various types of funeral and associated items. From my first meeting, Ruth kept in constant touch and updated me with the various arrangements. The funeral was initially hampered by ‘outside complications’ caused by estranged family members but thanks to Ruth’s perseverance the funeral was able to go ahead as planned without any delays which was of great comfort to me. The premises are very welcoming and airy which feels comfortable. I think the literature provided by Full Circle is very professional. My whole experience of dealing with Full Circle has been exemplary at such a difficult time. I found Full Circle much more preferable that the larger ‘franchise’ type funeral companies as they were more personal and even after the service they continued to offer me support for which I am grateful.

    Keith
    Ruth Owen reviewed
    We were very happy with the meeting – the right balance of giving options and information without being at all pushy. Thank you for a great service throughout. I and my sons were all impressed and very happy with everything.

    Agnes
    Ruth Owen reviewed
    The options were clearly explained to enable us to choose what was most appropriate for us. Ruth and Debora were very helpful as to what one could do and were very sympathetic towards our choices. All the staff that dealt with us were kind and understanding. The environment at Full Circle was modern and comfortable which helped us at a difficult time. The staff were very respectful and helpful and couldn’t have done anymore than they did. Thank-you.

    Martin
    Ruth Owen reviewed
    Carefully guided through the necessary legal steps and also sympathetically through family funeral arrangements which allowed the personal touch. I liked the more relaxed, informal approach while retaining dignity and acknowledgment of correct procedure. Many thanks to David and the team. My mother would have approved and given ‘thumbs up’.

    Trevor
    Ruth Owen reviewed
    Ruth provided exceptional support and went the ‘extra mile’. She demonstrated both compassion and the ability to co-ordinate a difficult situation. We are very grateful to her.

    Pauline
    Ruth Owen reviewed
    After the initial meeting with David, I knew exactly what I wanted for my husband. The staff’s friendliness and sympathy were excellent. I definitely did not want an impersonal Chapel of Rest. The room provided by Full Circle was excellent. I can not recommend Full Circle enough to anyone who needs a funeral service provider. Their understanding, help and consideration are unsurpassed. Thank-you to all the team for making a very hard time for me easier to handle. They looked after me (and my husband) as though we were their own.

    Jonathan
    Ruth Owen reviewed
    My aunt had already used Full Circle to help with her husband David’s funeral. The service provided was so good she organised her own funeral in advance so my Mother and I being next of kin had very little to do but we still had a meeting to go over everything and choose flowers and discuss a few other details which was made very simple and easy by David and his team. From our first meeting with David and Ruth we felt cared for and supported. Communication was excellent all the way through and I don’t think I could find a problem with any part of the process. The manner was professional, friendly and calm which suited my family perfectly. The Full Circle building is nice from the outside and very welcoming inside, the two rooms we saw were light and stylish with nice furnishings, all enhanced with tea and biscuits! I have just noticed that Full Circle cover the Harrogate area so I will be arranging my own funeral with them 50 years from now! I would also highly recommend Full Circle to others. I believe my Mother has recently organised her own funeral with Full Circle.

    Pauline
    Ruth Owen reviewed
    After the initial meeting with David, I knew exactly what I wanted for my husband. The staff’s friendliness and sympathy were excellent. I definitely did not want an impersonal Chapel of Rest. The room provided by Full Circle was excellent. I can not recommend Full Circle enough to anyone who needs a funeral service provider. Their understanding, help and consideration are unsurpassed. Thank-you to all the team for making a very hard time for me easier to handle. They looked after me (and my husband) as though we were their own.

    Michael
    Ruth Owen reviewed
    The initial meeting was very helpful in covering all bases and the options were presented in an objective way without trying to push us towards any particular choice. Staff support has been excellent throughout, with just the right amount of help and prompting at the right times. It’s hard to function in such circumstances and tasks that you would normally rattle off no problem become difficult. I found that Full Circle were able to give just the right amount of contact to ensure that everything got done in good time, but without being overwhelmed. The Full Circle premises are very pleasant – clean, fresh, modern and above all welcoming and calming. The cars were excellent, and the drivers were very helpful.

    Reviews from the old GFG site

    Joyce
    Ruth Owen reviewed
    We had thoughts about what we wanted. We very much appreciated Ruth’s help and experience in shaping those ideas. In the end we all felt that we had achieved services which we felt were fitting. Ruth was always very attentive in listening to what we wanted. We especially appreciated the way she took on all aspects of the organisation. We appreciated her efficiency in the organisation of both services. She ensured, unobtrusively, that the services ran smoothly.

    David
    Ruth Owen reviewed
    I thought that the arrangement meeting was very useful in helping us to decide all the details of the funeral in a satisfactory and appropriate manner, from suggestions of the type of casket to the use of an electric car as a hearse. My sister would have been very pleased with this choice. I found the atmosphere generated just right – friendly, helpful and personal. I appreciated being able to communicate any further issues by email. I found suggestions of the choice of crematorium and hotel venue afterwards very helpful and the presence of Full Circle at the crematorium reassuring. I really liked the atmosphere that Full Circle generated which was very appropriate for a humanist funeral.

    Jane
    Ruth Owen reviewed
    Thank you so very much for helping to make my mum’s funeral perfect for her. It was easy to get everything arranged in a way that she would have loved. The basket, autumnal garden foliage and berries, and the music was so right, and gave us powerful comfort on such a sad day. Thank you for putting together the exceptional service, and letting the family be so involved in seeing her off. Our friends and family all agreed it was a remarkable funeral, and I feel you helped me give her the goodbye she deserved.

    Alison

    I wasn’t able to attend the first meeting so my husband did on my behalf. i don’t know what I was so worried about because he returned home with lots of information and totally at ease. The thought of going to the initial meeting was very overwhelming but now I realise, I would have been fine. From the first phone call after my Mum passing away, it was very clear that we were speaking to very caring and approachable people. Nothing was too much trouble and although it was the middle of the night, it was reassuring to speak to someone local rather than a call centre. The premises are beautiful and calming. My Mum would have liked it too. It was important for me to keep my Mum close to home. A big thank you for helping me and my family through one of the toughest times of our lives. Your personal and modern approach is something you should be very proud of. I wouldn’t change a thing. A special thank you to Ruth who was amazing, kind and very professional.

    Reviews from the old GFG site

    Paul

    I didn’t really have any preconceptions but the building (and everyone in it!) was very welcoming and upbeat – as cheerful as could be hoped for given the circumstances. The slide/video show at the service and funeral strengthened the connection with Karen. David’s manner was excellent – relaxed and yet respectful. The organisation was excellent, everything ran smoothly and he was always available for enquiries. The cups of tea were nice too. One suggestion would be that under the ‘donations and tributes’ link you could then have a list of names, then click on the relevant one rather than having to scroll through them all. 

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    Derrin

    Sarah was very supportive and took us through all the options which was very helpful. We had not realised just how many choices and decisions we would have to make. We were able to take our time and didn’t feel hurried or under pressure.  From our first meeting when she arrived at Mum’s retirement home to collect her body, we felt were were in good hands with Sarah (and Ruth). Overall we have been extremely satisfied with all aspects of the service supplied. On the morning of the funeral we woke to find a fresh snowfall of 3-4 inches, causing us huge concern, but a phone call to Sarah provided great reassurance that all was still on track and contingency plans were in place. Everything did go absolutely to plan. Must also say that the celebrant, Debra Scott, was excellent, hitting jut the right note in her address. 

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    Jan

    The funeral arrangement process was what we had hoped for and more. The sensitivity and understanding with which our questions were dealt with made us feel valued. We were able to talk through options for all aspects of the service. We created a celebration that we thought Mum would have liked. Talking with Deacon Liz Day made the service personal and meaningful. We felt supported right from the beginning. Even at the first visit when I felt rather dazed I was given time to think things through in a supportive atmosphere. When there seems so much to think about each stage was taken at our pace which we really appreciated. Photos for the order of service, finding words for hymns, florists, venues for refreshments. When the day of Mum’s celebration was over I felt content that we had done our best with, the organisational, planning and empathy skills of Full Circle staff supporting us all the way.

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    Beth

     Though I had no previous knowledge or experience of arranging a funeral the arrangement was done very well. We personalised the funeral with music, photos, balloons, poem, family and friends involvement in the service: all made it special and felt we had got across who Jon was and it was bursting with personality. David was amazing – a fantastic, calm support through something we hadn’t done and didn’t really want to do either. David was the ‘unexpected’ element as I guess I would have expected something less warm and kind, if that is the right word! A huge THANK YOU for making the most difficult time of our lives less stressful and for leaving us with a sense of pride that we ‘did it right’. 

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    Di

    I didn’t expect such understanding and care I was given throughout the whole process. We placed photos in my Dad’s coffin and we asked if his beloved newspapers could be added. I couldn’t have asked for more support. They were all brilliant from the moment they picked Dad up at the home to when I picked up his ashes. I can not praise Full Circle enough from start to finish, impeccable. The Forget-Me-Not seeds gesture was brilliant. Whoever had that idea needs a pat on the back. 

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    Angela

    Sarah’s compassionate nature and ability to encourage us to share my Dad’s personality was incredible. it enabled us to achieve the very best celebration of his life. We were given support and respect in every way. The environment at Full Circle is really welcoming, peaceful and calm. Our heartfelt thanks to Sarah, Jade and all the team for their compassion and professional support. Every aspect was covered from choice of ‘adornments’ for my Dad’s coffin to the catering, We didn’t have to think – just be in the day with my Dad to celebrate his life, truly couldn’t have asked for anything more. We appreciated the ‘pack’, especially the CD and the envelope of Forget-Me-Not seeds. 

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    Anne

    The arrangement experience was more complex than I imagined but I felt fully guided and supported through the process by Jade. We added elements to personalise the funeral and it felt as though it was more about John and our family. Jade was exceptional throughout. Great empathy and understanding. She explained things clearly and made herself available to guide and support us. Thank you Jade!

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    John

    I really didn’t know what to expect not having arranged a funeral before. My wife had done a web search and found that your service was in keeping with her beliefs. Sarah made us feel at ease right from the start.  Her cheerful nature and empathy certainly helped us all plan what was a very sad yet also appropriate and personal funeral. We were able to personalise the Celebration of Life at Weetwood Hall with balloons, pictures, memorabilia of my wife’s life and this included a symbolic flower exchange. This really helped us all to get through the day and represented my wife in the way she wanted. Colourful, happy and full of hope for the future of our children. Sarah and while team were magnificent in providing support, information and advice and at moments when I looked lost, Sarah was excellent at knowing how/when to make decisions on my behalf. 

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    Nicky

    The funeral arrangement was cheerful, helpful and professional. We personalised Dad’s funeral by planting up his shoes with flowers. It made Dads funeral. We met with Ruth and Dave, they were both brilliant.I never give full marks so the fact that I have is high praise. You made a difficult situation easy. Thank-you.

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    Sandrea

    On my first encounter with Full Circle over the telephone, I spoke with an extremely nice, helpful, kind and sensitive gentleman and I was very grateful for his lovely manner. The cordiality and friendliness shown when we visited Guiseley was wonderful and very reassuring. Ruth could not have been kinder or more sincere. Although we have chosen not to accept the invite to attend the remembrance service, may I say what an extremely lovely gesture, again displaying what a thoughtful, sensitive and caring company you are, which has not gone unnoticed and is much appreciated, showing rare qualities which I am sure are not often extended afterwards. Well done Full Circle!